Anneberg Kulturpark - privacy policy and conditions
Cookie and privacy policy
Introduction
When you visit our website, information about you is collected and it is used to customize and enhance our content. If you do not wish to collect information, you should delete your cookies and avoid further use of the site. Below we have elaborated on what information is collected, their purposes and which third parties have access to them.
Cookies
The website uses "cookies", which is a text file that is stored on your computer, mobile or other. Similarly, for the purpose of recognizing it, remembering settings, performing statistics, and targeting ads. Cookies cannot contain malicious code such as a virus. No sensitive personal data is stored in a cookie.
Two types of cookies are used on our websites, in particular, "persistent cookies" and "session cookies". Session cookies will usually expire when you close your browser. Persistent cookies continue to be located on your device after you close your browser and they can be used again the next time you access one of our websites. The cookies placed by our websites will expire no later than 26 months after your last visit to one of our websites if you do not delete them before.
Google Analytics log statistics
We use a log statistics on festinafinance.com which means that a statistics system collects information that can provide a statistical view of how many visitors we have, where they come from and where on the site it is left, etc. The log statistics are only used for the purpose of optimizing our website.
Individual information
Personal information is any kind of information that may be attributed to you to some extent. When using our website, we collect and process a variety of such information. This will only happen if you send us a request via our contact form.
Security
We have taken technical and organizational measures against the fact that your information is accidentally or illegally deleted, published, lost, impaired or comes to the knowledge of a person, misused or otherwise treated in violation of the law.
Storage period
The information is kept for the time allowed by law and we delete them when they are no longer necessary. The period depends on the nature of the information and the background for storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.
Insights and complaints
You are entitled to know what personal information we are processing about you. You may also object to the use of information at any time. You may also revoke your consent to processing information about you. If the information processed about you is incorrect, you are entitled to correct or delete it. Inquiry about this can be done at info@annebergkulturpark.dk.
Conditions for individual stays
For individual bookings, with less than 10 rooms, made directly with Gæstehuset Anneberg Kulturpark, the conditions below apply.
Payment terms
Online bookings of stays WITH prepayment
For pre-paid bookings made on our website, the price of the stay will be charged to your credit card at the time of booking. This booking can be cancelled and the money will be refunded.
Other bookings for larger companies
For bookings made by telephone, email or in person, payment for the stay is made upon departure or an invoice is sent approximately one month before arrival.
How to change and cancel
Bookings made directly with Gæstehuset Anneberg Kulturpark can be changed and cancelled by contacting us directly by phone or email. In case of changes, reservations are made for possible price increases.
Change and cancellation conditions
Cancellation of room with and without breakfast
Bookings for rooms with and without breakfast can be cancelled free of charge until 4:00 PM local time on the day of arrival. If the room is cancelled after 4:00 PM local time, we will invoice for the first night.
Cancellation of prepaid stays
Bookings for prepaid stays, such as events, concerts and special events, are all prepaid. The reservation can be cancelled free of charge up to 30 days before arrival. In case of no-show, late arrival and early departure, 100% of the agreed price will be charged.